Phone Audit support
Get help with your account, blocking apps, scanning and Ask AI.
Email ask@samos.dev with your app version, Android version, the screen involved and what happened. Remove personal details from screenshots, and never send passwords, verification codes, private files or your full app list.
Signing in
Phone Audit needs a free account with a verified email. After you create an account, open the link in the verification email, then tap I've verified my email. Can't find it? Check your spam folder, or tap Send the link again. The first time you sign in you'll be asked to agree to the terms.
Forgot your password? Tap Forgot password? on the sign-in screen. To delete your account, see Delete your account.
Blocking apps from the internet
Open Protect, then Block internet, tick the apps and tap Block at the top. Tap Stop blocking in the app or in its notification to let them online again. Android allows one VPN at a time, so another VPN pauses while blocking is on.
Scans and the vault
A malware scan only finds known malware; no match is not a promise that the phone is clean. Vault copies can't be recovered if the phone's key is lost, so keep your originals.
Report an AI answer
In Ask AI, tap Report an AI concern under an answer. Review the excerpt and note, remove personal details, agree, then send. Keep the receipt; quote it to us if you want the report deleted. Reports are not emergency help.
Questions about this document? Email ask@samos.dev